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EOQ Recipients April -June 2016


The Department of Human Resources would like to congratulate Pamela Raley and Ed Kelly on receiving this honor.

Rachel Mack, Word Processing Operator for the Office of Undergraduate Admissions and Orientation has been named UMBC’s Nonexempt Employee of the Quarter effective April 1 thru June 30, 2016. She began her career at UMBC in 1986 as a temporary Office Assistant. In 1987 Rachel was hired into her regular full-time position.
Rachel Mack was nominated by Jennifer Marrow, Office Clerk II/Processor for Office of Undergraduate Admissions and Orientation. Jennifer says “Rachel has worked in Admissions for almost 30 years. She processes undergraduate applications preparing them for a counselors review. She scans documents and completes verification of applications updating student’s checklists daily. Rachel also processes various test scores uploading them to the system. She has taken a leadership role with our student assistants helping them with instruction for various assignments. She works Admissions programs such as New Student Day and Just for Juniors and enjoys meeting students and welcoming them to our campus.”

“Rachel has made improvements to various tasks in the processing area in Admissions. She has helped the team organize processes through time management and has given instructions on scanning, test scores and other processes. This helps in cross training team members so that we can all assist in any process. She is responsible for uploading external test scores such as AP and SAT scores. Rachel scans transcripts which are routed into the Registrars Queue so that transfer evaluations can be processed in a timely manner. She is a very dedicated employee always willing to assist with any process needed and gives support to her co-workers when they need help with a task.”

“Rachel had dedicated many years to assisting our students through the admissions process. She has helped during Welcome Week by attending information tables and directing students to their classes. She has attended the Welcome for the new employees sharing her stories about UMBC. She volunteers for her church which is very important to her.”

Admissions surprised Rachel with the announcement at a staff meeting on April 11, 2016. She was delighted and extremely grateful to be honored with this award. Rachel and her colleagues celebrated with a delectable purple and orange cake with roses.

Margo Young, Business Manager for the Goddard Planetary Heliophysics Institute (GHPI), Joint Center for Earth Systems Technology (JCET) and Goddard Earth Sciences & Technology Center (GEST), has been named UMBC’s Exempt Employee of the Quarter effective April 1 thru June 30, 2016. She began her career at UMBC in 2007 as a Business Specialist for GEST/JCET. In 2009, she was promoted to her current position of Business Manager.

Margo Young was nominated by Scott Boardsen, Associate Research Scientist for GPHI, J. Vanderlei Martins, Professor for the Department of Physics, Menelaos Sarantos, Associate Research Scientist for GPHI, and Jan Merka, Associate Research Scientist and Director for GPHI. Margo Young’s work has been recognized and appreciated by many as indicated by the multiple nomination letters received in her favor.

Dr. Scott Boardsen says, “Margo always has a positive and cheerful attitude, and is always willing to take time to help you. She always double checks my NASA proposal submissions. Last month she noticed that the proposal I was working on was in the wrong NASA category. She alerted me to the problem and we corrected it before the submission, avoiding a possible rejection by NASA. She saved the day.”

Dr. J. Vanderlei Martins states “Margo is one of the most important people in the complex chain that makes an idea become a proposal, to get funded, implemented, executed, and successfully completed. She will not only perform her duties with rigor and diligence but she will go much beyond and will make all possible efforts to understand details and find essential solutions for a successful outcome.”

Dr. Menelaos Sarantos states “at a time of severe cuts to NASA funding, it is imperative to write a lot of proposals in order to stay fully funded. Margo enabled me to write 11-13 proposals last year and continues to do so this year. She streamlined the process of producing budgets for grant applicants. She produces budget spreadsheets and justifications on short notice, uploads on my behalf all budget information and even formats the proposal for me saving crucial space to meet the page limit. Margo is a key component of my success because she lets me worry only about the quality of the science. She is the primary reason for my proposal wins which have resulted in more than one million in funds to UMBC over the past five years.”

Dr. Jan Merka states, “Margo’s work skills have been critical for the success of the GPHI center and its positive perception by NASA. On numerous occasions, I have, as a Director of GPHI, received feedback and compliments from NASA Civil Servants and Officers stating that they liked and even preferred working with GPHI due to our timely responsiveness and ability to successfully collaborate in the research activities at NASA GSFC Heliophysics Division. A primary reason for such praise is that Margo always quickly provides budgets and documentation requested by NASA partners and officials. Her business support is so outstanding that I often use it as a sales pitch when I explain to prospective faculty of NASA civil servants why they should consider GPHI and UMBC.”

Margo was presented her award at an all staff meeting at the Goddard NASA Space flight center. She was very honored when the department announced the big news.

Each recipient will receive a check for $500, a special parking space, one day of administrative leave, a certificate, his/her name on the Employee of the Quarter plaque and an invitation to the annual Service Award Ceremony for all the recipients.

Human Resources offers special thanks to everyone that nominated an employee for the award. Previous nominations received will be eligible for consideration for one year from the date received. The next Employee of the Quarter recipients will be selected in July.