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EOQ Recipients July-September 2017

The Department of Human Resources would like to congratulate Sue Schneider and Jack Malone on receiving this honor.

Sue Schneider, Business Services Specialist for the Biological Sciences Department has been named UMBC’s Non-Exempt Employee of the Quarter effective July 1 through September 30, 2017. Sue began her career at UMBC as a part-time Office Secretary I for the Vice Chancellor for Administrative Affairs in 1974. Sue worked at UMBC intermittently until 1988 when she joined the Biological Sciences Department as a part-time Office Secretary II. She remained with the Biological Sciences Department until 1999 when she took a position as a Program Management Specialist with the Computer Science/Electrical Engineering Department. In 2002, Sue returned to the Biological Sciences Department as an Office Secretary III. In 2008, she was promoted to Business Services Specialist and has maintained her position to this day.

Sue was nominated by Cynthia Wagner, Senior Lecturer and Tamara Mendelson, Associate Professor of the Biological Sciences Department. Professor Mendelson says, “It is difficult to summarize Sue’s outstanding work performance traits because there were so many. I sent an email to the faculty of the Biology informing them that I was submitting this form. I was flooded with responses, gushing about Sue and how extremely fortunate we are to have her at the helm, managing logistics of our department. First and foremost, Sue has an unfailing positive attitude. Her temperament sets the tone for the whole department and keeps us smiling. She juggles more responsibilities than almost anyone in the department does, yet she never acts hurried or overwhelmed. She is extremely reliable. When Sue says she will get it done, it gets done. Not only does she get it done but also it is done fast. She is very open to new technology and software that can help her (and all of us) be more efficient. In addition, she is an excellent supervisor with a high emotional intelligence that allows her to provide constructive criticism in a way that makes her staff feel valued and supported.”

One of our faculty members stated that instead of Employee of the Quarter, Sue is Employee of the Millennium!

Sue was presented with the award on July 21, 2017 during a surprise luncheon coordinated by her colleagues.

Jack Malone, Specialist for the Division of Information Technology (“DoIT”)has been named UMBC’s Exempt Employee of the Quarter effective July 1 through September 30, 2017. Jack began his career at UMBC as a Multi-Media Assistant with DoIT in 2001. In 2006, he was promoted to Specialist with DoIT and has maintained his position to this day.

Jack was nominated by David Toothe, Associate Director of DoIT. In the UMBC Employee of the Quarter Nomination Form, David explained why he believed that Jack deserved the award. He described Jack’s creativity and technical abilities as exceptional and described Jack as an employee with “exemplary people and customer service skills”. In the nomination form, David gave one of many examples of Jack’s dedication by relaying a story about the way that Jack went above and beyond expectations to provide accommodations to a student with low-vision. DoIT and Student Disability Services (SDS) work closely together to provide technology based classroom accommodations to students who request assistance.In the fall of 2016, a student with vision problems needed accommodations in a large lecture hall.The student needed to magnify all projected and written content from the front of the lecture hall onto a screen approximately one foot from his seat. The floor of the lecture hall was sloped downward and this complicated many of the potential solutions, however Jack was able to modify some existing furniture that allowed the student to use the table for his laptop and note taking.Jack met with the student several times to configure the equipment and train the student on the use of the system.The solution was very successful and Jack continued to meet with the student regularly to ensure all is well.

Jack was presented the award on July 21, 2017 at a gathering with his DoIT colleagues. They shared this happy day with Jack and congratulated him on a job well done.

Each recipient will receive a check for $500, a special parking space, one day of administrative leave, a certificate, his/her name on the Employee of the Quarter plaque and an invitation to the annual Service Award Ceremony for all the recipients.

Human Resources offers special thanks to everyone that nominated an employee for the award. Previous nominations received will be eligible for consideration for one year from the date received. The next Employee of the Quarter recipients will be selected in October.