New! The USM Retirement@Work portal has replaced the DocuSign form process for TIAA and Fidelity supplemental retirement accounts.
New! MSRP’s vendor is changing from Nationwide to Empower – read more here. MSRP accounts are still managed online via the MSRP website.
Need assistance logging in?
Please call the USM Retirement@Work dedicated phone center: 1-844 567-9090 (available weekdays from 8 a.m. to 10 p.m. (ET).
USM Retirement@Work myUMBC post (12/16/2024)
Schedule an appointment with a Certified Financial Planner
Want more information? Check out this webinar from HRSTM Week 2025:
TIAA USM website
TIAA Customer Service: 1-800-842-2252
Fidelity USM website
Fidelity Customer Service: 1-800-343-0860
Account Types and Tax Charts
Available account types: 401k, 403b, and 457b
TIAA
- To schedule an appointment, call 1-800-732-8353 or schedule a virtual appointment.
- For general account questions, call TIAA Customer Service: 1-800-842-2252
- TIAA USM website
- TIAA Live webinars
FIDELITY
- To schedule an appointment, call 1-800-642-7131 or schedule a virtual appointment.
- For general account questions, call Fidelity Customer Service: 1-800-343-0860
- Fidelity USM website
- Fidelity webcasts
MSRP (Maryland Supplemental Retirement Plans)
- To schedule an appointment, call 1-800-545-4730 or schedule a virtual appointment.
- For general account questions, call MSRP Customer Service: 1-800-642-7131 or contact MSRP.
- Need information on setting up a 401k, 403b, or 457b account? Use the MSRP Quick Start Guide to get started.
- MSRP website
- MSRP webinars