Employees may use the USM Retirement@Work portal to manage TIAA and Fidelity supplemental retirement accounts.
MSRP’s vendor changed from Nationwide to Empower. MSRP accounts are still managed online via the MSRP website.
Need assistance logging in?
Please call the USM Retirement@Work dedicated phone center: 1-844 567-9090 (available weekdays from 8 a.m. to 10 p.m. (ET).
USM Retirement@Work myUMBC post (12/16/2024)
Want more information? Check out this webinar from HRSTM Week 2025:
TIAA USM website
TIAA Customer Service: 1-800-842-2252
Fidelity USM website
Fidelity Customer Service: 1-800-343-0860
Account Types and Tax Charts
Available account types: 401k, 403b, and 457b
Contribution Limits memo
TIAA
- To schedule an appointment, call 1-800-732-8353 or schedule a virtual appointment.
- For general account questions, call TIAA Customer Service: 1-800-842-2252
- TIAA USM website
- TIAA Live webinars
FIDELITY
- To schedule an appointment, call 1-800-642-7131 or schedule a virtual appointment.
- For general account questions, call Fidelity Customer Service: 1-800-343-0860
- Fidelity USM website
- Fidelity webcasts
MSRP (Maryland Supplemental Retirement Plans)
- To schedule an appointment, call 1-800-545-4730 or schedule a virtual appointment.
- For general account questions, call MSRP Customer Service: 1-833-272-0093 or contact MSRP.
- Need information on setting up a 401k, or 457b account? Use the Quick reference guide to get started.
- MSRP website
- MSRP webinars