Employment Verifications

Public Service Loan Forgiveness (PSLF)

The PSLF Program forgives the remaining balance on eligible borrowers’ Direct Student Loans. Borrowers who are employed by a government or non-profit organization may be eligible for the PSLF program. Borrowers must make an equivalent of 120 qualifying monthly payments under an accepted repayment plan while working full-time for an eligible employer to qualify for the PSLF program. As an eligible employer, the Department of Human Resources & Strategic Talent Management (HRSTM) is responsible for verifying the PSLF employment verification requests made by previous or current UMBC employees. Federal Student Aid encourages using the PSLF Help Tool to submit PSLF forms. PSLF forms can be submitted manually, but this may add additional processing time. Please see the resources below for further information on the PSLF Program.

Keys to Loan Forgiveness Recording

Keys to Loan Forgiveness PDF

 

Federal Investigator Employment Verification Requests

The Department of Human Resources & Strategic Talent Management (HRSTM) is responsible for assisting Federal Investigators who are verifying the employment records of previous or current UMBC employees. Federal Investigators should:

  • Call the HRSTM main line (410-455-2337) or email the shared HRSTM mailbox (hrstm@umbc.edu) to set up an appointment with the point of contact, Sophia Pirozzi
  • Fax the signed release form (410-455-5758) or submit via DoD Safe

 

Employment Verifications: The Work Number®

NOTICE: We are currently experiencing an issue with some employees being classified as “COMMISSION ONLY”.  UMBC does not have commission only pay.  Please submit a manual employment verification (instructions below).

Our organization has selected The Work Number® service from Equifax to provide automated income and employment verifications. The Work Number reduces our risk of liability from providing erroneous or unauthorized information, and our employees receive the benefit of rapid verification completion, 24 hours a day, 7 days a week.

Companies seeking to conduct an employment verification on a current or former employee (paid in 2018 or later) must register and please follow the instructions below:

To obtain proof of employment or income via The Work Number, you will need:

  • the Company USA employer code, which is 19959
  • the employee’s Social Security Number
  • a permissible purpose for accessing the information, as defined by the Fair Credit Reporting Act
  • direct employee consent, if income or salary information is needed
  • and credentialed access to use The Work Number

For more information on accepted permissible purposes and using The Work Number, please visit  www.theworknumber.com/verifiers, or call The Work Number client service center at 1-800-367-5690.

How to Use The Work Number

For Commercial Verifications (mortgage lenders, pre-employment, property leasing, credit cards, etc.)

  • Please visit theworknumber.com and select “Start Verifying”
  • Provide the following:
    1. Employer Name or Code: Company USA’s
    2. Employer Code is 19959
    3. Employee’s Social Security Number

For Social Services Verifications* (including Medicaid, SSI/SSDI, SNAP, TANF, Child Support, Public Housing, etc.)

*Available to qualifying assistance agencies only

  • Please visit theworknumber.com and select “Start Verifying”
  • Provide the following:
    1. Employer Name or Code: Company USA’s
    2. Employer Code is 19959
    3. Employee’s Social Security Number

Additional Information:

The Work Number service from Equifax is the leading resource for income and employment verification services nationwide. It provides verifiers an instant, automated solution for verification of employment, income and identity,
based on payroll records contributed directly from thousands of employers.

Prior to using The Work Number, all verifier organizations must successfully pass a credentialing process, which validates legitimacy and permissible purpose, in compliance with the Fair Credit Reporting Act (FCRA).  Over 200,000 credentialed verifiers rely on The Work Number to securely deliver fraud-proof information that virtually eliminates reliance on applicant-provided data, helps increase regulatory and internal compliance while adding to operational consistency and efficiency.

In addition to permissible purpose, The Work Number also requires that verifiers have documented consent of the employee-consumer to access income information. Consent is generally established via a signed acknowledgment at the point of application for a loan or service.  The Work Number fulfillment process is purpose-built for completing verifications and securely delivering critical decision data with unparalleled speed and efficiency.

To learn more about The Work Number from Equifax, please visit www.theworknumber.com

NOTE: UMBC began using The Work Number®in June 2020 and will have employment verification data available for most employees that were paid from 2018 to the current period.  There may be an instance where manual employment verifications are still required.

 

All other verifications may follow these instructions:

  • Submit a signed authorization and verification request to hrstm@umbc.edu
  • Requests that include sensitive personally identifiable information (PII) should be faxed to 410-455-5758. Please send a follow-up email to hrstm@umbc.edu once the fax has been sent, so we know when to expect it.
  • Allow 48 hours for processing. Please indicate if it is urgent and every consideration will be made.
  • For further information, please call 410-455-2337