Performance Management Supervisor Supports

Performance Enhancement Discussion – Self Assessment
This self assessment tool can be used to help your employee reflect on the previous year, assess their accomplishments and learning edges, and look forward to creating goals that align with both their professional development and larger departmental goals. Consider having your employee send this to you in advance of your PMP conversation and use it to open the discussion.

Personal Development Plan Smart Goals Worksheet
This worksheet can be used after the PMP discussion to aid your employee in fleshing out each of their goals for the coming performance year. You might consider setting up periodic meetings, above and beyond regular status meetings, to assess progress for their goals and to provide support.

Navigating Conflict
This handout is based on Dana Casperson’s TED talk and book, “Changing the Conversation: 17 Principles of Conflict Resolution.” Both include excellent tips to help you reframe and successfully navigate any conflict that might arise in these and/or other discussions with your employee.

SCARF Article from the Neuroleadership Institute
This article helps you understand how as humans we are wired to care about the following: Status, Certainty, Autonomy, Related, and Fairness. Through understanding this recent brain-based research, you will learn how to design effective performance conversations that encourage engagement and high performance.

Tips for Effectively Delivering Feedback: BEER Model
The BEER model – Behavior, Effect, Emotion, Request – is a quick and easy tool that you can use to deliver timely, specific feedback. It is best to be used for individual behaviors that you want to address soon after they occur vs. sharing global behaviors that you have observed over time. Communicate early and often for best results!

Reframing Judgments With The Work
The Work is an inquiry based tool designed by Byron Katie that is especially helpful in creating healthy relationships by helping us to expand and reframe the judgments we have about others. Before you engage in a difficult conversation with an employee or a colleague, consider using this tool to help you calm down, reset, and recommit to bringing a curious and solutions-oriented approach to the conversation.